Terms and Conditions:

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Cancellation Policy:

24 hours notice is required for any cancellation or rescheduling of appointment/session otherwise full payment for session will still be required. 

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Lateness:

If you are going to be late please let me know as soon as possible. This may result in a decreased session time of which full payment will still be required. Where possible I will try to ensure that a full session is still completed but this may not be possible if there are bookings after your appointment. 

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Block Bookings: 

Block booking allows for a discounted rate due to commitment from you the client, therefore refunds are not available. Block bookings for all Pilates sessions expire within 3 months from date of purchase. Block bookings for Sports Massage expire within 6 months from date of purchase.

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Payment for single session bookings:

Payment for all single sessions must be paid for in advance. This can be done by the website, if you need to make an amendment due to error please email richu@fitfixtherapy.com at your earliest convenience in order for me to check appropriate availability. 24 hour cancellation policy applies to any change/rescheduling of appointment.

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